Customer Support
We're here to help! Choose from the options below to get in touch with us.
Email Support
support@platform.com
Response Time
Within 24 hours
Success Rate
99% resolved
General Contact
Have a question or need assistance? Send us a message and we'll get back to you.
Create Support Ticket
Experiencing technical issues? Create a detailed support ticket for faster resolution.
Share Your Feedback
Help us improve by sharing your thoughts and suggestions about our platform.
Request a Feature
Have an idea for a new feature? We'd love to hear from you!
Frequently Asked Questions
How quickly will I get a response?
We typically respond to all inquiries within 24 hours during business days.
What information should I include in a support ticket?
Please include as much detail as possible: what you were doing, what went wrong, steps to reproduce the issue, and your browser/device information.
How do feature requests get prioritized?
We review all feature requests and prioritize them based on user demand, technical feasibility, and alignment with our roadmap.