Customer Guide How to Get the Best Results
Everything you need to know to successfully post projects and hire the right providers.
Post Your Project
Describe what you need done with as much detail as possible
Best Practices:
- Be specific about your requirements
- Include photos if applicable
- Set a realistic budget range
- Specify your preferred timeline
Review Bids
Receive competitive bids from qualified providers within hours
Best Practices:
- Compare proposals carefully
- Check provider profiles and reviews
- Look at their past work portfolio
- Ask questions before deciding
Select Provider
Choose the best provider based on price, reviews, and expertise
Best Practices:
- Don't always pick the lowest bid
- Consider experience and review
- Verify credentials and licenses
- Trust your instincts
Secure Payment
Pay securely through our platform with payment protection
Best Practices:
- Use platform payment for protection
- Review payment terms clearly
- Understand milestone payments
- Keep all communication on platform
Review & Rate
Leave feedback to help other customers make informed decisions
Best Practices:
- Be honest and fair in your review
- Mention specific positives and negatives
- Rate different aspects separately
- Help the community with your feedback
Pro Tips for Success
Research First
Browse the provider directory to see available professionals in your area before posting.
Check typical pricing for similar projects to set realistic expectations.
Clear Communication
Respond to provider questions promptly to keep the process moving.
Keep all communication on the platform for your protection.
Stay Protected
Only pay through the platform to be covered by payment protection.
Report any suspicious activity or requests for off-platform payment.
Build Relationships
Leave reviews to build trust in the community.
Save your favorite providers for future projects.
Ready to Get Started?
Post your first project and receive competitive bids within hours.